Looking for Manulife direct billing psychotherapy? We’ve got you covered! At Centre of Healing Minds we offer direct billing with Major Insurance Providers in Ontario, Canada. Psychotherapy coverage in work benefits plans or health insurance plans often feels confusing or overwhelming. If you’re exploring therapy, you probably wonder:
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- What’s covered?
- Do I have to pay up front, or is it a direct bill?
- How many sessions can I get?
- Who’s eligible?
Centre of Healing Minds (CoHM) dedicates itself to helping you obtain necessary care without financial uncertainty. This article will cover typical plan components together with unexpected factors and show you how to check your own coverage.
Understanding Psychotherapy Coverage: The Essentials
Want to know what standard work benefits plans usually cover for psychotherapy services? Here are the key pieces you need to check:
a. Coverage for Whom?
Most health insurance plans cover:
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- Registered Psychotherapists
- Registered Social Workers
- Psychologists (PhD or PsyD)
Some plans only cover psychologists or set limits based on specific credentials.
Tip: When checking your insurance plan coverage, request information about therapist credentials by asking: “Does my insurance plan cover sessions with my registered psychologist or registered social worker?”
b. Per-Session Coverage
Plans typically cover:
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- A fixed dollar amount per session (e.g., $80, $100, $120), or
- A percentage of the fee (say, 80% of the session cost).
If the session costs $150, and your plan covers 80%, you’d be reimbursed $120, provided you haven’t reached your limit.
c. Annual or Yearly Maximum
Most plans set a maximum amount per benefit year, which could be:
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- $500/year
- $1,500/year
- $5,000/year
Some plans group psychotherapy with other mental health or paramedical services (like massage or physiotherapy), meaning that $1,500 may be a combined total.
d. Session Limits
Your plan might limit the number of sessions rather than, or in addition to, dollar amounts. E.g.:
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- 10 sessions/year
- 20 sessions/year
It depends. Sometimes it’s both a dollar cap and a session count limit.
e. Reset Date
Check when your plan resets:
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- Calendar year: Jan 1 to Dec 31, or
- Benefit anniversary: Your hire date or plan start date
Why it’s important: If you’re close to your reset date, you might split therapy across years or plan for the next cycle.
f. Dependents & Family Coverage
Does your plan include coverage for:
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- Spouse?
- Children?
- Other dependents?
Some plans extend psychotherapy coverage to family, which is helpful if your partner or teen also needs support.
g. Reimbursement vs. Direct Billing
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- Direct billing = therapist bills insurance directly.
- CoHM requires patients to pay directly before submitting their receipts to insurance providers for reimbursement purposes.
Verify whether your plan requires prepaid claims or upfront payments. Also, check the usual processing time for reimbursements; even top providers differ.
What’s Typically Not Included
It’s important to know what insurance typically excludes.
Common exclusions include:
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- OHIP coverage: Ontario Health Insurance Plans do not provide reimbursement for psychotherapy sessions conducted by social workers, psychologists, or psychotherapists in private practice settings.
- Missed or late-cancelled sessions: Your insurance carrier refuses to pay benefits for sessions missed or sessions cancelled too late.
- Non-covered therapists: Your insurance plan will deny reimbursement if your therapist lacks the required qualifications stated in your coverage details (example: unregistered counsellor).
- Unapproved formats: Certain insurance plans restrict their coverage to face-to-face therapy sessions, although many providers started covering virtual and telephone sessions during COVID.
- Treatment deemed “not medically necessary”: Some plans exclude treatment considered ‘not medically necessary.’ However, many psychotherapy benefits still maintain fairly broad coverage.
How to Find Out What Your Plan Covers
Here’s your step-by-step, friendly how-to:
Step 1: Log in to Your Insurance Portal
Look under categories like:
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- Mental health
- Paramedical services
- Psychological or Psychotherapist coverage
You’ll find:
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- Reimbursement amount per session
- Annual limits
- Remaining balance (if applicable)
- What therapists are eligible
Step 2: Call Your Insurance Company
Ask them directly:
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- Do I have coverage for psychotherapy?
- Which therapist types are included?
- What is my per-session reimbursement and yearly maximum?
- When does my yearly limit reset?
- Can I submit claims easily online or via app?
Step 3: Ask HR / Benefits Administrator
If your insurance is through work, your HR or benefits team may provide:
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- A benefits summary
- A document listing eligible providers
- Contact details for further clarification
What to Do If You Don’t Have Enough Coverage
Even if your plan falls short, you still have options:
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- Sliding Scale: CoHM and other clinics sometimes offer discounted rates based on income; ask us.
- Employee Assistance Programs (EAPs): Numerous employers include EAPs that let employees access several free counselling sessions each year.
- Community Resources: Non-profit organizations and community health centres might deliver therapeutic services at reduced prices or without charge.
- Bundled or Group Therapy: Group therapy sessions generally make individual costs lower for participants.
- Shorter Session Options: Check with your therapist about the possibility of alternating between brief check-in sessions.
The Must-Checks
Here’s your quick checklist:
| Item | What You Should Do |
| Therapist’s Title | Confirm your plan covers RPs, RSWs, or Psychologists |
| Per-Session Reimbursement | Find out if it’s a fixed amount or a percentage |
| Annual Max | Know the dollar cap or session count |
| Reset Date | Understand if it resets Jan 1 or on your enrolment anniversary |
| Dependents | See who is covered (you, spouse, kids) |
| Direct Billing | Remember: CoHM does not direct bill, get receipts for reimbursement |
| Make Contact | Log in, call the insurer, check with HR, or reach out to us if needed |
What CoHM Offers?
Before diving into general coverage, here’s what CoHM does so you know what is on the table for therapy with us:
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- Our psychotherapy clinic operates through two locations in Mississauga (1) Sussex Centre, 90 Burnhamthorpe Rd, and (2) 2233 Argentia Rd, which provide both face-to-face and virtual therapy sessions.
- Each member of our therapeutic team maintains their registration with CRPO and has obtained at least a master’s degree or equivalent.
- Services are covered by most insurance plans that include coverage for registered psychotherapists, social workers, and registered psychologists.
- COHM does offer direct billing with Major Insurance Providers. That means you pay at the time of the session (by credit card, debit card, or e-transfer), then submit your itemized receipt for reimbursement.
- Our session fee starts from $155 per individual session, though sliding scale options may be available if you qualify.
Bottom line so far: CoHM is set up for people who will pay upfront and later seek reimbursement from their insurance. We do our part by giving you proper receipts to submit.
Below are some of the Major insurance providers CoHM offers direct billing.
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Manulife direct billing psychotherapy
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Sun Life direct billing psychotherapy
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Canada Life direct billing psychotherapy
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Green Shield direct billing psychotherapy
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Desjardins direct billing psychotherapy
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Blue Cross direct billing psychotherapy
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Empire Life direct billing psychotherapy
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Equitable Life direct billing psychotherapy
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Industrial Alliance (iA Financial) direct billing psychotherapy
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Final Thoughts
At CoHM, our mission is to help you heal, not stress over whether you can afford the support you need. We provide receipts for insurance, and we’re transparent about fees. We do our part to make psychotherapy approachable.
But the last bit is up to your insurance plan. So please, take five minutes today to check what’s covered under your work benefits plan:
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- Log in to your account.
- Make the call.
- Ask what’s covered, how much per session, the annual cap, and when it resets.
Because ultimately, knowing your psychotherapy coverage can empower you to take care of your mind, sustainably and confidently.
